FlyerTalk Forums - View Single Post - DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Old Jul 19, 2021, 11:40 am
  #4739  
jdrtravel
 
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Originally Posted by krazykanuck
My real question is why is anybody paying for D1 until this is rectified? I mean we know that DL isn't provisioning what they should, and if people are still booking it DL may be thinking, hey people don't care!

Unless you're really craving that prem cabin status accelerator... I just don't see it.
I suspect that many of those who are paying for D1 are not spending their own money, and may have corporate contracts with Delta. Also, while I fully agree that the soft product situation is inexcusable right now, I imagine that most people who are flying in D1 care most about the seat. I know I do. If I were spending my own money I would choose a carrier that was offering full service, but if I were flying for work and D1 was the option, it still beats sitting in coach for 5+ hours!
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