Originally Posted by
freebeernwine
I noticed lots of U.S. inventory showing the zeros... I have not received the cancellation notification yet, however when I log in, my ORD-LHR is still there (probably because it hasn't been processed) but the connection onward to FCO (late august) has been axed.
If I can get to LHR, there is a 80 minute connection to an earlier BA FCO flight, the next one is AZ. I'm wondering, will they put me on the AZ flight? And if they do, I will have to enter the U.K. and claim luggage and transfer? What a headache.
If they get me to FCO more than four hours later or downgrade class of service, then I can get the refund correct?
Have you booked through AA or BA? If you have booked through BA, as your LHR-FCO flight has been cancelled you are eligible for a full refund; if you have booked through AA, if there isn't an option available -4/+4 hours of your original departure and arrival time, you are eligible for a refund.
If you have booked through BA, they would not be rebooking you on Alitalia for a cancellation made fare in advance.
For the downgrade part, please mention which carrier issued your ticket.
Edit: If this is an award redemption please also mention that.