Originally Posted by
jerseytom
So in that situation where you're trying to figure out whether to stick with an incrementally delaying flight or rebook through the app or what not... what's best practice on who and what to ask? Does this "pulling a plane out" thing ever actually happen? Do the GA's really not know? Is there any way of getting a clearer picture, or does the airline really not have it figured out until the last minute?
I wonder if the Twitter team, who are based in the Operations center, are a reliable source.