DonPedro

Checked out this week, had been looking forward to this since…Covid. Review:

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Mostly not.

Which room did you book and which upgrade did you receive?
Booked Deluxe, received Opera View Junior Suite.

How are the rooms?
Good size for Paris, full sofa at the end of the bed. Shower and bath. Big closet on entry.
Two “balconies”, each 1 person size.
New colour scheme of gray and light blue in this room, very different from old gold & red. Looks great.
Plenty of charge points including USB.
Desk with chair.

How is the exec. lounge?
Closed.
Breakfast is offered at Cafe de la Paix.
1 x daily free drink at Cafe de la Paix.

Did you receive a welcome gift?
Small box of cherries.
Printed “welcome” card from the GM, no handwritten, addressed to me and a wife I don’t have.

How was the minibar?
Empty. Welcome letter said I could spend 50 a night from it but I didn’t query how.

What was good and what was bad?

-Good
Glad it’s reopend.
Refreshed rooms look great.
Recent construction on surrounding streets is finished.
Hotel staff are good, nice to see familiar faces.
Breakfast is high quality.

-Bad
Why is the lounge closed when bars and restaurants in Paris now allow indoor dining.
Personalised service and welcome at the lounge is sorely missed - regulars will know the staff member I am referring to.
Attention to detail - in 10+ stays I have never had a wife mentioned.
Poor substitute offer for RAs.
Breakfast was chaotic - don’t take it if you’re in a hurry. Literally every table around me had to complain about something. Some left without having been served.
Room was not serviced one evening - this is not due to Covid service levels.

Value for $ or Priority Club Points?

Would you return?
Not until normal service resumes. I have cancelled next two stays. One I will try Kimpton across the road.
The other I will move to London Park Lane, they treat RAs well.