Originally Posted by
stimpy
Which room did you book and which upgrade did you receive?
Booked deluxe, given king superior.
How are the rooms?
This was the first time I didn't get at least a junior suite here. I booked last minute and arrived late though. And the room was certainly nice enough with plenty of space and a nice large bathroom.
Apparently, this type of room upgrade might be the new normal. Had 2 Queen Deluxe booked because my niece was with me. Received 2 Queen room with balcony on the side of the hotel (exactly a 2 category upgrade). In the past, if I had 2 queens booked would always get a promenade room. They wanted to charge me an extra $150 for that room type. I've probably stayed here over 35 times since they opened Oct 2017. Disappointing loyalty treatment.