Originally Posted by
cfischer
so what is new here? This has been like this forever. Name mismatch will be a problem anyway wrt benis and points ... plus potentially an account audit. You are always supposed to do this by adding the other person as a 2nd guest which you can do by calling ... The name filled in unchangable for award stays is not new ... again, you can call to get these booked.
I’ve had to call the property directly maybe 2 or 3 times when my flight was delayed (Thanks United) to add my family member(s). Most of the hotels will swipe their credit cards as a placeholder and replace it when I arrive on-site a few hours later without any issues.