FlyerTalk Forums - View Single Post - Consolidated Thread to Post Your UA Website Experiences/Complaints
Old Oct 23, 2004, 6:23 pm
  #75  
KathyWdrf
FlyerTalk Evangelist
 
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
Lightbulb If one "path" doesn't work, try another!

Originally Posted by Jimbo
My Itineraries has been down since last night...GRRR
Probably others have noticed this as well, but let me point out that sometimes, when you can't get into My Itineraries one way, you CAN get in another way.

For example, today I logged in on the home page and it brought up my mileage summary. I then clicked on "Home," "My itineraries," then "My itineraries" (as opposed to "united.com itineraries," as I wanted to see a couple of awards I had had to book by phone). I got an Error page. Ugh.

So, I tried a workaround. I logged out, went to the Home page, and clicked on "My itineraries," then "My itineraries." Got the login screen. Logged in. This time it worked!!! ^

I have replicated both these scenarios today, so it isn't just a one-time fluke.

Sometimes persistence, and trying different "paths," can pay off. @:-)
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