FlyerTalk Forums - View Single Post - Super-annoying survey invitations from Medallia
Old Apr 28, 2021, 2:16 pm
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FlyerTalker324193
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Join Date: Oct 2019
Posts: 569
Super-annoying survey invitations from Medallia

For each Hyatt stay, I get three questionnaires from Hyatt in conjunction with Medallia (some dubious "experience management" business). I guess you would get only one if you responded to the first email or only two if you responded to the second email.

<rant>I find this super-annoying. I'm not interested in spending time to promote Hyatt and that's one of the primary goals behind those mails.</rant> Do you guys feel the same or do you think you can somewhat move the needle in providing feedback?

The other, more practical question on my mind is the following: Can I opt out of these emails? For now, I configured a filter through my email service which auto-discards these messages based on the from: and subject: fields. But as you might know, such filters can sometimes delete messages you would actually want to see. So I'd prefer if I could just opt out of these surveys from the Hyatt side.
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