Originally Posted by
aks120
I paid for the UK Background check to renew my Global Entry permit - it has been over 10 working days and I have heard nothing back. Does anyone know how I contact them to chase it up? Or does anyone have and recent experience of timelines on the UK background check portion or a renewal application? I saw 10 working days on the website hence I am now wondering whether they got my application etc - having paid £42 I don’t want it to just disappear!
Regards
aks120
Mine came back within 24 hours. That was a new application back in February.
Have you tried the email contact that you should have in the email from when you applied?