stevietommo

Hi all

I purchased life insurance via gocompare and used gate365. The transaction tracked and 31,500 avois have been pending since October. This week it showed as cancelled.

I raised a missing transaction request and got told I didn't use gate365 as the final merchant to buy the product. This isn't correct. And why was it showing as tracked?

I have asked if I could escalate it any further. Does anyone have any advice?