FlyerTalk Forums - View Single Post - Akbar Al Baker: “Marks out of ten for British Airways? Two.”
Old Apr 17, 2021, 7:58 pm
  #5  
ISTFlyer
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Totally a right assumption if we compare QR with BA.
If QR is 10/10, the maximum that BA could get would be 5/10 in terms of onboard experience.

However, it's still true that BA's non-airport related experience ( FFP, customer care, baggage delays, etc... ) are much better than QR.
ISTFlyer is offline