FlyerTalk Forums - View Single Post - The 2021/22 BA compensation thread: Your guide to Regulation EC261/2004
Old Apr 17, 2021, 1:56 pm
  #93  
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Originally Posted by jorun
I have a similar situation. I booked a BA avios ticket GRU-LHR-FCO departing on April and BA cancelled GRU-LHR flight. BA will not operate this route till July. Now I can't postpone the departure (long story). I know that they could offer a reroute on IB/BA GRU-MAD-LON-FCO or GRU-MAD-FCO but Spain does not allow the transit to a Schengen country and UK does not allow to travel to UK if you come from Brazil (https://www.gov.uk/guidance/booking-...ive-in-england and https://www.mscbs.gob.es/gabinete/no...nsa.do?id=5288). So both rerouting above are not possible unless you are a Spain citizen or UK Citizen (unluckily it's not my case).
How much can you push/force BA to reroute you on another airline and feasible itienrary?
I think that the British entry restrictions may be a problem.

If you booked GRU-LHR-FCO and you satisfy the transit requirements for LHR and the entry requirements for FCO, then BA has to re-route you if the flight is cancelled.

If you booked GRU-LHR-FCO and the flight is operating but you don't satisfy the transit requirements for LHR, then BA doesn't have to do anything. It's your problem if you can't travel.

Here we have a combination of the two: the flight is cancelled and you don't satisfy the transit requirements for LHR. In this special situation, I don't know what your rights are. BA has to offer re-routing but BA can maybe force you to take a routing which goes through LHR (e.g. GRU-XXX-LHR-FCO) which you can't take.

Would BA accept GRU-DOH-FCO or GRU-MAD-DOH-FCO?
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