Received FFC for residual amount
Did a flight change today for a future trip that resulted in a lower fare. The residual of $191 was immediately issued as a FFC and displayed on both .com and the App. Very happy to see this happen!
One note; as is too often the norm, the flight change errored out on .bomb. I called the 1K line, got a very good agent that knew about the policy change and poof it got done. Just one data point, but happy to see the change.
Last edited by bluedemon211; Apr 6, 2021 at 12:36 am