Originally Posted by
abcx
Would a change in stay dates for a stay booked at a hotel going up in category but before the category increase reprice upwards? I have a bad feeling it does but we have to change due to a medical emergency. Does the hotel have discretion in this case to just move the stay dates or does WoH have to get involved?
unfortunately not.
Hyatt says any reservation affected by a lower category would get a refund. Any reservation going up would not be reflected. A change in dates however would be repriced.