FlyerTalk Forums - View Single Post - Change Fees "Gone For Good"(WW ex-USA,non-BE), credit for lower fare!, Intl&BE waiver
Old Apr 1, 2021, 11:31 pm
  #392  
jsloan
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,370
Well, they've updated their No Change Fee page: https://www.united.com/ual/en/US/fly...hange-fee.html

It says you "may" get the residual back... and then in the terms and conditions at the bottom, it repeats the "may," and then merges it in with the current waiver (BE through 4/30, everything else through 5/31).

I'm sure that the intent is that this policy will apply to all "no change fee" tickets beyond those dates (e.g., US origin), but they really need to work on less confusing messaging.

The fare rules haven't been updated yet.
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