Originally Posted by
Prospero
Does this apply here? My understanding of EC261 is the passenger is entitled to receive a full refund in the event of a 5+ hour delay, measured beyond the scheduled time of departure.
Yes, 5 hours is clearly spelled out in Article 6.1, towards the end. BA's Conditions of Carriage used to have a "significant change" provision, allowing arguments to be made in specific cases for shorter periods, but this has now gone to 5 hours for them too. In this Iberia case you can pursue Iberia directly for the refund, or get your credit card company to recall the payment to Expedia, if they are willing to do so. But making Iberia bookings with Expedia is an act of madness even in normal circumstances.