Originally Posted by
Antonio8069
If I was you, I suggest sending a note to UA about how you were inconvenineced by the delay & the lack of communication by the flight service director. IMO, you will get a flight credit - for your next UA adventure!
UA is unlikely to provide comp for a 2-hour delay.
Originally Posted by
mfirst
Antonio8069 - yes, I was impressed by how the FA, pilots, local crew really tried to go above and beyond given the circumstances - recognizing that sometimes the limited info we get is all they have also...... debating on whether to say anything to anyone at UA (especially since I seem to get survey's after every flight these days.....)
If I were in that situation, I would write a note praising the crew. It sounds like they went above and beyond.