Originally Posted by Adam Smith

I don't know why we have to go through this again, as this debate has been had numerous times, but that's all well in good until you run in to a grumpy lounge agent who insists on having a physical card.

I haven't had a problem at a UA lounge in a decade, but had an issue with one of the LH group airlines as recently as mid to late 2019, and probably at least once a year before that.