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Thread: NYC Winter Storm February 2021 Operational Impact
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Old Feb 1, 2021, 1:50 pm
  #10  
MSPeconomist
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Originally Posted by DL Platinum
Is this the new "normal" or is it just due to the storms in the NE? I was (am) spoiled by the diamond line usually getting access to an agent real time.
IME there have been some bad DM line waits within about the last six months. IIRC the worst was about forty minutes for me.
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