gold phone
When I got gold, I E-mailed them a question, and asked for the number, and they E-mailed it back. It is really nice.
Having just had the same experience of waiting for a partner to post to get gold - I understand! Mine worked out too. I got my gold status before the next flight where I really wanted it. I think it may have made the difference between being upgraded ahead of time and having to wait at the gate. Or.. not getting an EUA. I really like upgrades - I will pay more on NW than the cheapest flight on another airline for the upgrade.