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Old Jan 9, 2021, 7:28 pm
  #146  
fumje
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Join Date: Aug 2015
Posts: 11,445
Originally Posted by BDFlyer15
Should TB funds automatically go back into your account? In this case, I originally tried to book an itinerary with a combo of ETC + TB + Credit Card for the remaining balance, which somehow it worked online. However, it ended up never ticketing and I had to call 1k desk to get it sorted out. Realized, as has been mentioned in the forum before, that adding a third payment method caused the issue. Either way, the agent had to remove the TB and just apply the ETC and remainder on my CC. The correct amount posted on my CC and the ETC was used, but I haven’t received my TB funds back in my account. It has been a week... Do I need to call to get it manually put back into my account or is there typically a delay with this and it will eventually go back in my account automatically?
I can't speak from experience, but I think if you don't have it now, you'll have to get some manual intervention.
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