It was a direct flight. It was a round trip ticket, booked directly with united and I’ve already done the EWR to HNL flight. Now they are saying I have to do an itinerary with a layover on the return flight. Had I chosen this originally, it would have been much cheaper.
Are people who are saying I am entitled to a refund saying the entire ticket would be refunded now and I can rebook the return, with Hawaiian airlines for instance?
i have not reached out to united yet as I wanted to get some advice first.
thanks
Originally Posted by
Mwenenzi
Ska.tm Welcome to FT
Was it a direct or non stop flight? There is a difference
Booked direct with UA or a travel agent?
Have you phoned UA or TA and asked?
You will not be compensated. You can request a full credit and buy a new flight with the airline-route of your choice