FlyerTalk Forums - View Single Post - 2021 Let's Eat - United First, United Business, & Premium Transcon Service
Old Jan 4, 2021, 7:30 pm
  #9  
DELee
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Originally Posted by FoxFlyer
SEA-LAX on 1/3/21 on PAID J ticket

Took the early non-stop @ 7am, and was counting on there being some sort of catering, given that I had it on the way up (choice of "entree" - in reality a choice between two cold sandwiches).

After take-off FA tells me that they "switched aircraft" on him and there was no first class catering... not even a snack box to offer. Hands me the "all in one" kit of a bottle of water, stroopwafel and pretzels. Takes my drink order and forgets it (in a cabin that was less than half-full). Overall, disappointing service.

My issue is that in the age of COVID, with their being few (if any options) at the airport, and trying to minimize time in public spaces (airport/airport concessions), the catering expected is often the only meal or food you may have for a long flight (this being 3 hours, but luckily we were 30 mins early).
Mainline or UX?

David
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