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Old Jan 2, 21, 2:50 am
Join Date: Jul 2018
Posts: 695
Originally Posted by gallagher View Post
Any recent experiences of Virgin rerouting from SA back to the UK whilst direct flights are still suspended?
Originally Posted by Often1 View Post
Purchasing your own ticket may be bad value or not. It is worth pricing various alternatives on other carriers and seeing if you can come close. If the pricing is close, purchase that and fly home. You are entitled to a refund of the VS segments because VS cancelled. If there is any price differential, you will have to lay that out and then fight VS for it.

Thus, the goal should be to keep your out-of-pocket spending as low as possible because VS will not pay voluntarily and thus, you may be out of pocket for a long time.
It goes without saying, but I would also document all attempts you've made to get Virgin to rebook you at the soonest opportunity.
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