Originally Posted by
Intl359Widget
From what I’ve read in your post it sounds like you’re eligible for the EC261 claim as this was a long haul flight and the delay in arrival to your final destination exceeded four hours at a minimum.
You're also eligible for the cost of your refreshments to be reimbursed, as the wait was over 2 hours.
In your situation, I would have bought the BA JNB to DUR on my card and pursued BA, if necessary through county court, for the money afterwards.