From: Air Canada Altitude <sqd.***@aircanada.ca>
Name is still Altitude, though the address has been updated. I redacted part fo the email address, but it's just SQD in French.
Dear Mr Kennedy,
Thank you for taking the time to write in, and for your patience in receiving a response. With the recent launch of our new Loyalty Program, it has been noted that members' SQD levels are not reflecting properly. We are aware of this migration issue concerning SQD, and are working on identifying a solution. We sincerely apologize for this processing delay.
Please do not hesitate to contact us again for any future SQD questions or concerns.
Kind regards,
********
Air Canada Elite