Moderator, Delta Skymiles and Mileage Run
Join Date: Dec 2009
Location: Seat 2A
Programs: DL Diamond/MM, Hyatt Diamond, former AS MVPG 75K, Marriott Titanium, Hilton Gold
Posts: 2,940
With vouchers, I have learned that if its a "clean" voucher - from a ticket booked and cancelled, you are usually fine to rebook online. However, once you book, cancel - rebook with lets say 100 additional fare collection, cancel that ticket, you have now a voucher that is not workable online and requires a phone call. The phone agent who was super helpful seemed really confused as it seemed he had lots of manual work to sort thru the transactions. Sadly rebooking required another collection, so I am hoping this ticket will actually get flown.
Another scenario I can't seem to figure out is booking 2 passengers with their own vouchers, it doesn't seem to be possible online.