Originally Posted by
Howard Long
That was what frustrated me the most to be honest, the BA rep jumped to several conclusions without trying to understand the situation.
Yes that certainly would be frustrating, but I can see the other side to that, namely that what you are trying to do is by no means unusual in this forum, but in the wider world it's just an implausible thing to do, so I'm not surprised that they couldn't get their head around it. I wish you well with the complaint, and maybe you will get some customer relations gesture. It wouldn't surprise me if you get nowhere with it, had I spotted this sooner I would have said straight away that this was never going to be allowed, and I doubt I would have been the only one to red flag it.