FlyerTalk Forums - View Single Post - Strange/Alarming reminder from UA on China flights when ticket was booked by miles
Old Nov 18, 2020, 4:06 pm
  #1  
UA vs NW
 
Join Date: Jan 2003
Location: CTU/TFU(Chengdu, Sichuan, China) - MIG (Mianyang, Sichuan, China) - EWR/JFK/LGA/HPN (Great New York City Metro Area, NY, USA) - HVN/BDL (New Haven/Hartford, CT, USA)
Programs: UA 1MM/F9 Diamond; Marriott Lifetime Gold; IHG Platinum; Choice Privileges Platinum
Posts: 983
Strange/Alarming reminder from UA on China flights when ticket was booked by miles

Got both a text message and an email about my trip to Shanghai this Friday, where the ticket is booked using award miles. Does this sound alarming that they might bump me off the flight as a non-revenue customer? Called 1K line and the agent said no worries as this might be a blanket statement to all customers on the flight and the flight currently is booked to capacity.

Anyone else got this type of reminder before?

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Important information about your upcoming trip

Unfortunately, due to imposed government regulations, our flight to PVG can only be boarded to a maximum 75% total aircraft capacity. For the B777-300 aircraft, this is a total of 263 revenue and non-revenue customers. As a non-revenue customer, please be mindful of this restriction when making travel plans. Thank you for your patience during this challenging time.

Confirmation Number: XXXXXX

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Last edited by UA vs NW; Nov 18, 2020 at 4:07 pm Reason: Format is wrong
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