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Old Nov 12, 20, 4:19 pm
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: No change fees keep me tied to WN. Hilton and Choice hotels primarily.
Posts: 6,187
Originally Posted by hkcj View Post
I'd argue that Delta & AA currently have better change policies than Southwest, and equivalent ones beyond the new year.
I don't know anything about Delta, but AA certainly does not have better and I would argue much worse. You can track your funds on Southwest website, you cannot on AA. You simply need your PRN on Southwest, which you can get from the website, on AA you need a 'ticket number' which you can only get by cancelling or changing and then you must keep your cancel or change email. You can use your funds on the Southwest web site, you must call reservations to use AA funds on a reservation.

I do not understand where you feel AA is better than Southwest on this.
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