FlyerTalk Forums - View Single Post - Marriott (Chase Boundless) Wrong Amount of Points
Old Nov 11, 2020, 11:39 pm
  #1  
JapanFlyerT
 
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,531
Marriott (Chase Boundless) Wrong Amount of Points

Half of my recent Marriott stays (3 out of 6) I have had the wrong amount credited.

-for one it was probably the hotel's fault and they credited me 3400 instead of 8500 points.

-for the last two I blame Chase and Marriott, as I got 2x instead of 6x. It would be easy to miss this, and it always takes 2-3 emails and a week or two to get the mistake corrected. Marriott needs to coordinate with Chase better! The whole point in offering a 6x is to get me to use it at Marriott properties, right? Otherwise, I'd be using my Sapphire Reserve at 3x. What a PITA.
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