Thread: Cars at DEN
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Old Nov 10, 20, 11:10 am
Join Date: Mar 2016
Posts: 1,239
Originally Posted by m907 View Post
It was a mixed bag at DEN on Monday morning. There were few AWD vehicles to be had except for a couple Fusion Titaniums and the occasional base trim SUV.

Interestingly, there were several RWD Ford Expeditions and five Mustangs, three of them GTs. I guess no one wants the Mustangs in the snow. The rest were mostly minivans (including Grand Caravans), base trim Chargers, Altimas, etc. The upgrades were the type of car you used to find in ES: Volvo S60, BMW 3 Series, Mercedes GLC300, etc.

​​​​​​The agent at the gate said they are not allowing AWD SUVs to go out on one-ways. I don't know if this is the normal winter policy or new this season.
it has been this way (at least in theory) for as long as I have been renting at DEN. I have often wondered how they enforce that, though. I am Exec Elite, and the listed benefits for that include that if I reserve a midsize or larger, I can choose any car from the aisle. If they have an AWD SUV in the aisle, and I select it, are they going to make me back up at the gate????

A couple of years ago I pulled up to the gate at DEN in a Wrangler & the agent was confused because I didn't have a reservation. Turns out I made the res for the correct date, but the wrong month. So he cleared out the cars behind me and sent me back. I opened the app on my phone, made a reservation, and pulled back up to the gate in the same Wrangler, only to be told that they were sold out of SUVs, and I would have to take the Wrangler back and pick a car. I was like "Dude - I am *in* a SUV. It was sitting on the aisle, where *anyone* could have picked it just like I did. ... are you talking about?" He was adamant though, and cleared out the cars behind me again. That kind of pissed me off, so I went back to the aisle and grabbed one of the employees standing around there. I told him that I thought the whole situation was stupid, that I had made the reservation through the National app, and if it was going to be a problem - I had the Hertz app too. He radioed the gate and told them it was cool.

To be clear, not having the initial reservation was completely my fault. But if the app let me make a reservation, then I had a reservation at that point. And if they are "sold out" of SUVs, then they shouldn't have any on the aisle where anyone can take one.
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