FlyerTalk Forums - View Single Post - Can I use the UK small claim court for recover ticket value for a cancelled A3 flight
Old Nov 10, 2020, 6:13 am
  #4  
NWIFlyer
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Join Date: Jan 2009
Location: Norwich, UK
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Anyone with access to a UK address can take action against any company or individual that also has a UK address.

In the case of A3, they most likely have an office at Heathrow which will run their UK ticketing operation. You need to send a Letter before Action to them giving them a reasonable time to pay, usually 14 days, and then you can issue proceedings.

Presumably you have not accepted a voucher and have requested the refund?
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