FlyerTalk Forums - View Single Post - Bos-Mad in Feb just cancelled
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Old Oct 26, 2020, 1:11 pm
  #15  
Oxymore
 
Join Date: Aug 2011
Location: PWM/CDG
Programs: AF/KL Plat, AA Plat, HH Diamond
Posts: 789
Originally Posted by jonr405
Any luck getting re-routed? I have 2 flights with IB, both cancelled. When I called about the first cancellation they wouldn't re-route me on BA nor AA. The agent said call back in a few weeks as they may have added more flights... (My reaction was = ???)
Yes, but the frontline representatives will need supervisor approval to reroute on AA/BA, and you will need to ask for them to talk to a supervisor, they won't proactively offer to do so.
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