Old Oct 26, 20, 12:51 pm
Join Date: Jul 2013
Location: Gulf Coast
Programs: HH Diamond; National EE
Posts: 1,559
Mileage Limits on Premium Car Classes. Is this new?

Is this part of the "new normal" with National?

Executive Elite for 7 years. Up until a few months ago, I've never been subject to a single mileage charge on any reservation. I'm now seeing $0.25/mile (over 300 miles) penalties on premium cars, standard SUVs, premium SUVs, pick-up trucks, mini vans, etc.

During a recent rental, I was upgraded to a "premium SUV" and was charged a mileage penalty, despite renting a midsize vehicle with no mileage limit. Station refused to fix but corporate customer care made it right.
aww3583 is offline