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Thread: Exchange rate means reduced refund - what can be done?
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Old Oct 25, 2020, 12:45 am
  #13  
Flying for Fun
 
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Originally Posted by AirbusA350
Oh really? I am curious how you managed to do this via the website? I have just made a couple of dummy searches on BA’s Italian and Canadian website for MXP - YYZ (searched both one way and return), on all occasions it shows up in EUR and not CAD or any other currency for that matter nor does it give me the choice as you proclaim. Of course if one called BA’s Canadian number or visited BA’s ticket office in YYZ, then I can totally see how and why a CAD transaction occurred.

BA APP, Accessing the BA Canadian Website from within Canada.


If you continue through to purchase, it will be billed in CAD Dollars.

James
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