FlyerTalk Forums - View Single Post - Hyatt Ziva Cancun - REVIEW - MASTER THREAD
Old Oct 21, 2020, 11:48 pm
  #601  
Matt4200
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,860
Question -

Do Globalists automatically receive Club Access?

I had emailed the property after reading through posts of stays here indicating Club Access would only be provided if you paid for (or were upgraded to) a Club Room. The property essentially said Globalists do not receive automatic Club Access unless they are upgraded to or pay for a Club Access Room.

I’m a bit confused as it seems to run contrary to Hyatt’s T&C.

d) Club Lounge Access: When staying at a participating hotel or resort that has a Club lounge, Globalists will receive access to the Club lounge. When staying at a participating hotel or resort that does not have a Club lounge (or if Club lounge is closed), Globalists will receive daily complimentary full breakfast (which includes one entrée or standard breakfast buffet, juice, and coffee, as well as tax, gratuity and service charges) for each registered guest in the room, up to a maximum of two (2) adults and two (2) children. The age cut-off for a “child” is determined by each hotel or resort in its sole discretion. (For stays at Hyatt Regency Bethesda, Globalists will instead be provided with daily continental breakfast (tax and gratuity included) for each registered guest in the room, up to a maximum of two (2) adults and two (2) children.) Breakfast benefit (where provided) is not valid for in-room dining. Not valid at Miraval, Hyatt Place, Hyatt House, or Hyatt Residence Club hotels and resorts, at the Laurel Inn, the Hotel del Sol, Ventana Campground, or at any Destination Residences location except the following (at which breakfast will be available to Globalist guests in accordance with the above terms): The Lodge at Spruce Peak; Resort at Squaw Creek.”

No mention of an exclusion for Ziva, which should mean Club Access should be conferred to all staying Globalists.

Thoughts on this?
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