Booking fee refund on award tickets
I had recently tried to cancel an award booking made in January 2020 for December 2020 for KUL to Europe. At that time, the booking fee by segment was still in place.
Our government has prohibited travel outside the country. Similarly EU does not allow travel from here, according to Timatic and embassy.
They agree to refund the miles and taxes and also waive cancellation fees but will not refund the booking fees...any thoughts or would that be 200$ down the drain?
Thanks!