FlyerTalk Forums - View Single Post - Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc*
Old Sep 29, 2020, 11:41 am
  #4001  
KARFA
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,951
May be useful for anyone dealing with schedule changes (so retiming of a flight rather than cancellation and rebook on a different flight). It seems BA has now changed the time change threshold to qualify for a full refund.

Previously for a Schedule Change on BA under standard guidelines it said:

If connecting flights are on the same ticket, then 120 minutes is the schedule change from point of origin to the point of destination, including the time to transfer
See this post back in July where I copied it in the thread https://www.flyertalk.com/forum/32549963-post3135.html

The amount of change needed has now been changed to 4 hours:

Option 3 - Full or Part Refund (available when schedule change is more than 240 minutes from the original departure time)
If connecting flights are on the same ticket, then 240 minutes is the schedule change from point of origin to the point of destination, including the time to transfer

Last edited by KARFA; Sep 30, 2020 at 6:00 am
KARFA is online now