Originally Posted by
Tobias-UK
At times I really don’t get this forum, you complain when you get cut-and-paste replies and now that you’ve actually received a personalised reply you complain again!
I know. Expecting a personalised reply
and on top of that one written in competent English...tsss... How unreasonably extravagant: OP should know that ability to write English is not a required skill of BA customer assistance employees. How on earth would they be able to recruit employees at the rate they pay them if they had such unreasonable expectations?
