FlyerTalk Forums - View Single Post - Aegean’s non refund policy for COVID cancelled flights illegal
Old Sep 28, 2020, 2:58 am
  #45  
Grigoris
 
Join Date: Nov 2014
Posts: 69
Originally Posted by headingwest
Send them a message with this link, pointing out that they are ignoring their legal obligations under Article 8, Section 1 (b) of EC261/2004.

https://eur-lex.europa.eu/legal-cont...LEX:32004R0261

''Passengers shall be offered a choice between'' means that it's your choice, not theirs!!
I am still waiting, however it is getting complicated:

on 28.11 - flights from HOME to SKG via ATH (all AEGEAN/OLYMPIC) - one leg is changed, I can approve the change or refuse it
on 29.11 - SKG - ATH - also changed, also I should accept or not the change
on 2.12 - ATH - HOME - flight cancelled, no option to fly back

All above 3 tickets were paid by funds from one voucher, which still has some positive balance.

If I accept voucher for the flight on 2.12, I have to cancel also two other tickets.
In the end, I will end up with 4 vouchers. Crazy.
I will add that I paid AEGEAN this money in July 2019.
Grigoris is offline