FlyerTalk Forums - View Single Post - Are VS currently paying out on agreed refunds ?
Old Sep 27, 2020, 3:01 pm
  #261  
so152so14
 
Join Date: Jun 2011
Posts: 66
Originally Posted by pazza2000
Interesting, what type of ticket is being refunded that saw this offer?
It was 2 PE/D1 Award Tickets - miles refunded but awaiting ~$1200 taxes and fees.

Originally Posted by Often1
It should take 2-3 minutes to complete the online form for a chargeback. As you are due the refund and VS has acknowledged as much, it is close to a certainty that you will receive a relatively immediate temporary credit and that the credit will become permanent in short order because VS' merchant acquirer will not want to fool around with it.

Whether it is for a small or a large amount is immaterial. If it is important enough to post about here, you may have your refund in less than the time it takes to post.

Do bear in mind that you run the risk of running out the clock on a chargeback. For that reason, delaying a chargeback is always a poor idea. Both EC 261/2004 and US DOT rules require that a refund be initiated within 7 days of a request. There is no particular benefit to you in waiting past the 8th day.
OK - good to know. Will look into the chargeback - is too much money to play games with.
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