Originally Posted by UKTraveller4Fun

I have given up with Ambassador Service and just contacting hotels directly. I then judge by the response from the hotel if they are a property I wish to stay at or not and there is a huge difference in attitude I am finding between different Marriott properties! I agree that there is a feeling with Corporare that they have given up and just don't believe there is business out there to win atm, thankfully some hotels have not adopted the same attitude but don't use the Ambassador service to try and find out as you may find the issues you then face are the Ambassador Service getting it wrong or forgetting to reply or more recently replying with no relevenance to what I asked!!!