Old Sep 25, 20, 10:51 am
  #15  
Bartolo
 
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 1,707
Originally Posted by hoipolloi View Post
How much in miles or eCoulons do they give for a well written compliment?

Not the norm, but I’ve had codes ranging from 10 to 25% after some compliments. Generally not for a “simple” compliment but when it’s been a complex situation such as a flight cancelled right before take off.

Several years ago I had $100 voucher plus code for the cancellation of a Jazz flight (transborder) after complimenting staff for the way it was handled. The money came because someone at Jazz told me I was so nice and understanding 😇. Airline also picked up hotel and meals necessitated by cancellation in that instance. I am always quite specific in my compliment and give a staff name or particulars of the situation.

Another time, a large expensive gift basket showed up at my home (unannounced) with a card from the President’s office (pre Cailin). Those were the days. What I have right now is 3 copies of the September Enroute.
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