Old Sep 24, 20, 10:09 am
Join Date: Oct 2011
Location: YYZ/YHM
Programs: Marriott Ambassador, Air Canada P25, United Silver, Accor Gold, Others on Rotation
Posts: 254
Originally Posted by canadiancow View Post
Also, did you pick the "Compliment" option in the feedback form?

Every other option seems like it would be neutral or negative, and the "concerns" statement would definitely make sense for almost every scenario.
I did pick "compliment". The subject line also says "compliment". I mean it's really just an auto response.

We'll find out if they actually read these when I get either a "thanks very much" or a "we're so very sorry - here's a 15% off code".
CanadianConnection33 is offline