FlyerTalk Forums - View Single Post - It must be tough to be an airline when "thanks for your complaint" is the default

Sep 24, 20, 9:37 am

#4

canadiancow

FlyerTalk Evangelist

Join Date: Sep 2012

Location: SFO

Programs: AC SE MM, Bonvoy Tit, HH Diamond, Hyatt Glob, Accor Gold, UA Silver

Posts: 34,742

Also, did you pick the "Compliment" option in the feedback form?

Every other option seems like it would be neutral or negative, and the "concerns" statement would definitely make sense for almost every scenario.

Reply