Originally Posted by
fly747first
WN has always been more cost-conscious than DL, not attacking DL for this since the latter is a true network carrier. DL's analytics teams are a lot bigger than those of WN... same for other critical departments such as marketing, network planning, and revenue management.
I'm a pretty objective person and I was simply stating facts. Whether DL values my opinion or not, to be quite blunt, is of no consequence to me. I'm responsible for my company's travel budget and when our DL account manager comes begging us for business, I will simply present to her all the bookings that went to AA, B6, and UA due to DL's cavalier attitude towards inflight service and politely explain why we are avoiding DL like the plague. The number one rule in economics is that consumers are rational beings looking to maximize their purchasing power so we have no reason to book domestic Delta One when AA, B6, and UA (on 781) are charging less whilst providing much better service.
I’ve been flying UA a lot more lately due to price, but every time someone sits down next to me on United I’m reminded why I keep going back to DL. I really like having the empty adjacent seat next to me. Just no winning these days.