Old Sep 20, 20, 3:39 am
Join Date: Feb 2013
Location: HK
Programs: BA SIlver, Virgin Silver, Hilton Diamond, Marriott Platinum Elite
Posts: 133
Just checked out of RC

Front desk spent a long time explaining why no upgrades were available for Platinums, they offered some cash off the room rate as a GOGW and $500 credit So, glad I booked the room i wanted (Harbour view room).

Club lounges was then offered for a tiny amount for two. Was not expecting this at all. So really happy.

Service was good, but so busy with families. Clearly need more staff to adjust to non business travellers. All restaurants were fully booked, pool had a 3 hour wait list.

Club lounge was ok, food was hit and miss, for dinner, slices of warm spam were served. Drinks were very good though.

Overall, pretty happy with stay, room was fantastic, pool is really amazing, but staycationers are not the usual high paying business travellers who have low consumption levels.

Last edited by anonymous_third_party; Sep 20, 20 at 3:45 am
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