Originally Posted by TyneTraveller

I agree that the East Coast Mainline services are generally far faster and superior to those on the Western side, which perhaps is not ideal for BA's NCL schedule however, stopping taking all but the longest domestic flights basically isolates the vast majority of Northern English, Border Regions, and Southern Scottish travellers who wish to connect onto anywhere else in the world. It is often simply not practical, or cost effective to add an additional 7 hours onto an transatlantic journey from Edinburgh by way of example, and have to handball baggage across London to boot.

Also, I must say that sounds fantastic service from the MME staff but lounge footfall must surely have been minimal in those days comparably to that of NCL. Whilst I can imagine that that level of personal service does exist, it may perhaps not always be practical to do so in a busier environment for a total of six visits per year. The vast majority of custom would be given that treatment if it was being delivered on that basis. That's certainly not meaning to sound as if sub standard service is acceptable mind