Originally Posted by fly747first

I guess it depends on the agent but this is not what I was told a couple months ago. I will provide the response from Lifemiles below after I sent them screenshots of each leg available and they refused to put it together for me:

"Hi fly747first,

It's a pleasure to greet you.

We'd like to inform you that we may only assist you with manual bookings when you encounter any error message during the process through www.LifeMiles.com; the lack of availability is not considered an error since the redemption agreements between each airline and each loyalty program are different.

Therefore, you must redeem your tickets by means of the following options:

• Website www.LifeMiles.com:
  

You have to access to our website with your username and password on the section Fly."